IT Support Professional II
- General maintenance and technical support of daily IT operations
- Software upgrades, disk back-up, utility maintenance, repairs, technical and network support, testing of new equipment
- Directory organization
- Web content updates and modifications
- Assists in maintaining main & secondary MSE websites (back-end software).
- Primary support of Apple products and software (ipad/osx/imac/laptops)
- First tier support for OIT accounts, services & software.
- Research and procurement of IT and AV related equipment